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Aderlo Cloud Affiliate Programme Terms

The agreement between you and us when you earn commission for referring customers to Aderlo Cloud.

Last updated 25 Jul 2026.

Aderlo Cloud Affiliate Programme Terms

Version effective from 1 August 2026

§ 1. General Provisions

  1. These Terms govern participation in the Aderlo Cloud Affiliate Programme (hereinafter: the "Programme") — which consists in referring Aderlo Cloud services in exchange for commission accrued in wallet points.

  2. The Organiser of the Programme is: ADERLO PROSTA SPÓŁKA AKCYJNA ul. Nowogrodzka 50/54 lok. 515, 00-695 Warszawa Correspondence address: ul. Żwirki i Wigury 25, 32-600 Oświęcim KRS: 0000955282 — District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division NIP: 5492466214, REGON: 521268860 Share capital: 2 112 475,50 zł (hereinafter: the "Organiser" or "Aderlo").

  3. Contact details for Programme matters:

  4. These Terms constitute a standard-form contract within the meaning of art. 384 § 1 of the Polish Civil Code (Kodeks cywilny) and terms of service for the provision of services by electronic means within the meaning of art. 8 of the Act of 18 July 2002 on the provision of services by electronic means (ustawa o świadczeniu usług drogą elektroniczną).

  5. These Terms are made available free of charge via the Platform in a form allowing them to be obtained, reproduced, recorded and printed.

  6. The Programme is part of the Aderlo Cloud Platform. In matters not regulated by these Terms, the Terms of Service for Aderlo Cloud Hosting Services (hereinafter: the "Main Terms of Service"), the Privacy Policy and the SLA apply. In the event of a conflict between these Terms and the Main Terms of Service, these Terms prevail as regards the Programme.

  7. These Terms are published in a Polish and an English version; further language versions may be added. In the event of a discrepancy between language versions, the Polish version prevails.

§ 2. Definitions

Wherever these Terms refer to:

  1. Platform — the website and client panel available at https://aderlo.cloud.

  2. Client — a natural person, a legal person or an organisational unit with legal capacity, holding a client account on the Platform.

  3. Partner — a Client who has joined the Programme under § 4.

  4. Consumer — a Partner who is a natural person participating in the Programme for a purpose not directly related to their business or professional activity (art. 22¹ of the Polish Civil Code (Kodeks cywilny)).

  5. PNPK — an entrepreneur enjoying consumer protection: a natural person conducting business activity who participates in the Programme for a purpose directly related to that activity, where the participation is not of a professional nature for that person (art. 385⁵ of the Polish Civil Code (Kodeks cywilny)).

  6. Partner Code (hereinafter: the "Code") — an eight-character string assigned to the Partner, generated from an alphabet stripped of confusable characters (without the letters I, L, O, U and the digits 0 and 1).

  7. Referral Link — an address in the form https://aderlo.cloud/?ref=CODE.

  8. Referred Client — a Client whose account has been bound to the Partner's Code in accordance with § 6.

  9. Attribution Binding — a permanent record in the Organiser's system linking the Referred Client's account with the Partner's Code.

  10. Attribution Window — the period of 90 days from the first click on the Referral Link, during which Attribution Binding is possible.

  11. Subscription Service — a hosting plan or a container application plan, together with renewals of those plans.

  12. Commission — the consideration due to the Partner, accrued in Points under § 7.

  13. Point — the wallet accounting unit on the Platform, with a value of 1 Point = 1 PLN net, constituting an entitlement to pay for the Organiser's services under § 9.

  14. Wallet — the register of a Client's Points maintained by the Organiser, available in the Panel.

  15. Holding Period — the period of 30 days from the accrual of Commission, after which the Points are credited to the Wallet (§ 8).

  16. Panel — the Programme tab in the client panel, available at https://aderlo.cloud/panel/affiliate.

§ 3. Legal Nature of Participation

  1. Joining the Programme means concluding with the Organiser an innominate cooperation agreement on referring Aderlo Cloud services, concluded at a distance, by electronic means.

  2. Participation in the Programme is free of charge for the Partner. The Partner bears no fees towards the Organiser for joining or for participating.

  3. The Partner is not obliged to undertake any promotional activity. The Partner is under no obligation to achieve any result, to acquire any number of Referred Clients, or to remain active.

  4. Participation in the Programme is not an agency agreement within the meaning of art. 758 et seq. of the Polish Civil Code (Kodeks cywilny). The Partner is not a permanent intermediary of the Organiser, does not conclude agreements in the Organiser's name or on its behalf, does not act as intermediary in concluding them within the meaning of those provisions, and is not authorised to make declarations of will on the Organiser's behalf. The Partner is not entitled to the equalisation claim referred to in art. 764³ of the Polish Civil Code (Kodeks cywilny).

  5. Participation in the Programme does not create between the parties an employment relationship, a partnership, a commercial agency or a joint venture.

  6. The agreement is concluded for an indefinite period.

§ 4. Joining the Programme

  1. Only a logged-in Client holding an account on the Platform may become a Partner. The Programme does not provide for Partner registration without a client account.

  2. Both a natural person and an entity conducting business activity may be a Partner. A natural person joining the Programme must have full legal capacity.

  3. One client account corresponds to exactly one participation in the Programme. This limitation is enforced by the system and is not subject to waiver.

  4. Joining takes place by ticking the checkbox accepting these Terms in the Panel and confirming the joining. Ticking the acceptance checkbox is a necessary condition; the system refuses joining if it is absent.

  5. Upon joining, the Organiser records: the version number of the Terms, the language in which the Terms were displayed, the date and time of acceptance and the IP address from which the acceptance was made. This record is made in three independent registers, including an audit log to which the Client has no write or modification rights.

  6. The Programme is not available unless these Terms are published on the Platform. In the absence of published Terms, the system refuses joining.

  7. The agreement is concluded upon effective joining, confirmed by the creation of a partner account and the generation of the Code.

  8. The Organiser may refuse to accept an application or terminate participation if any of the grounds for suspension set out in § 13(2) applies.

§ 5. Partner Code and Referral Link

  1. Upon joining, the Partner receives the Code and the Referral Link, visible in the Panel.

  2. The Code is unique and assigned to the Partner's account. The Partner may not transfer the Code to another person or make it available for use on another person's partner account.

  3. The Partner may use the Referral Link in their own communication channels, within the limits of § 11.

  4. The Organiser does not provide the Partner with advertising materials, graphic creatives or ready-made promotional content. The scope of the Organiser's obligations is set out in § 12.

§ 6. Attribution Binding of a Referred Client

  1. Clicking the Referral Link causes the technical cookie aderlo_ref to be stored in the visitor's browser with a validity period of 90 days. The cookie is marked httpOnly — it is not accessible to scripts executed on the page — and serves solely for Attribution Binding. The Code is immediately removed from the address displayed in the browser.

  2. The first-click rule applies. If the cookie already exists, another Partner's Referral Link does not overwrite it throughout its validity period. Priority belongs to the Partner whose link was clicked first.

  3. Attribution Binding occurs solely at the moment of registration of a new client account by the person who clicked the Referral Link. Clicking the Referral Link by a person who already holds an account on the Platform does not result in Attribution Binding and does not give rise to any right to Commission.

  4. Before creating an account, the person registering sees information that they are registering from a partner link, together with an indication of the Code that will be bound to their account.

  5. Attribution Binding is permanent and irreversible. The system refuses to change or delete it. Attribution Binding may not be transferred to another Partner — neither at the request of the Referred Client, nor at the request of the Partner, nor by decision of the Organiser.

  6. Binding oneself is impossible. The system rejects an Attribution Binding in which the Referred Client would be the Partner.

  7. If the Code does not exist or belongs to a suspended Partner, registration proceeds normally, without Attribution Binding. The person registering does not receive an error message.

  8. The Partner has no influence over whether and when Attribution Binding occurs. The Organiser does not guarantee that clicking the Referral Link will lead to Attribution Binding.

§ 7. Commission

  1. Commission rates: a) 50% — of the first invoice of a Referred Client covering Subscription Services, paid under the rules of paragraph 5. This rate is due once in relation to a given Referred Client, regardless of the number of services they order; b) 20% — of each subsequent invoice of that Referred Client covering Subscription Services, paid under the rules of paragraph 5, with no time limit, for as long as the Referred Client pays.

  2. The calculation base is the sum of the net amounts of the invoice items covering Subscription Services. While the Organiser's subjective exemption from goods and services tax applies (art. 113 of the Polish VAT Act), the net amount corresponds to the amount due; the rule of calculating from the net amount remains unchanged also after the exemption ceases.

  3. Only items covering Subscription Services generate Commission — hosting plans and container application plans, together with their renewals.

  4. Commission is not generated by: a) domain registrations and renewals, b) Wallet top-ups, c) any purchases settled with Points, d) other invoice items that are not Subscription Services.

  5. Condition of payment in money and moment of accrual. Only invoices actually paid in money generate Commission, via the payment operator serving the Platform. Commission is accrued at the moment a VAT invoice is issued to the Referred Client, that is, after their monetary payment has been credited.

  6. An order settled with Points does not generate Commission — neither in whole nor in part. This applies to Points of any origin, including Points acquired by the Referred Client through a Wallet top-up and Points granted to them by the Organiser. Rationale: the money corresponding to the Points was received — if it was received at all — at an earlier stage, and Wallet top-ups are excluded from the calculation base under paragraph 4(b). Accruing Commission also upon the spending of Points would mean paying twice for the same inflow.

  7. The mere placing of an order, the issuing of a proforma invoice, the reservation of a service or the granting of Points do not cause Commission to accrue.

  8. Currency conversion. An invoice issued in złoty converts at the ratio of 1 PLN net = 1 Point. An invoice issued in euro converts at the rate of 4.20 PLN per 1 EUR, specified in the Programme settings. The rate applied to a given Commission is recorded on that Commission's entry, and a later change of the rate in the settings does not change Commissions already accrued.

  9. Rounding. Commission is rounded down to a whole Point. Commission whose value after rounding would be zero does not arise.

  10. Fixing of the rate. The Commission rate is recorded on the Commission's entry at the moment of accrual. A later change of the rates applicable in the Programme does not change Commissions already accrued — neither to the Partner's benefit nor to their detriment.

  11. Change of rates for the future. The Organiser may change the rates referred to in paragraph 1 under the procedure of § 20. The change takes effect only in relation to Commissions accrued after the date it enters into force. The Organiser does not guarantee that the rates of 50% and 20% will remain unchanged.

  12. Individual rate. The default rates are those set out in paragraph 1 and they apply to every Partner unless agreed otherwise. The Organiser may agree an individual rate with a selected Partner — higher or lower than the default — applying solely to that Partner. An individual rate: a) requires agreement with the Partner and applies from the date of its establishment, b) takes effect only in relation to Commissions accrued after that date; paragraph 10 applies accordingly, c) may not be established or changed unilaterally with retroactive effect, d) does not change the remaining rules of the Programme. The Partner has no claim to being granted an individual rate, nor to its being granted at any particular level. This paragraph is informative in nature — it indicates that the Organiser does not rule out individual terms, and it creates no obligation on either party to agree them.

  13. The Partner has access in the Panel to the full history of accruals: the base, the rate applied, the exchange rate applied, the number of Points, the related Attribution Binding and the status of each Commission.

§ 8. Holding Period and Reversal of Commission

  1. Accrued Commission receives the status "pending" and remains in it for 30 days. After the Holding Period expires, the Points are credited to the Partner's Wallet. Crediting takes place automatically, on a daily cycle.

  2. The purpose of the Holding Period is to guard against payment refunds and chargebacks. Reversal of Commission before the Holding Period expires does not diminish the Partner's Wallet, because the Points have not yet arisen in it.

  3. Reversal of pending Commission occurs automatically where: a) the Referred Client's service from which the Commission was accrued is cancelled or terminated, b) the payment from which the Commission was accrued is refunded, c) the Partner is suspended — in which case all of their pending Commissions are reversed.

  4. The Organiser may also reverse pending Commission by its own decision, stating the reason. The reason is recorded in the system and communicated to the Partner.

  5. Reversal of Commission already credited to the Wallet is permissible solely in the case of: a) obtaining the Commission in breach of § 11, in particular as a result of Attribution Binding obtained by deception, through an account set up in another person's name or in the name of a related entity, or as a result of other abuse, b) fraud or bad faith, c) a chargeback or refund of the payment from which the Commission was accrued, after the Holding Period has expired, d) an obvious error in the accrual of the Commission, including an error in the base, the rate or the exchange rate.

  6. Reversal takes place by crediting a negative adjustment to the Wallet. The Wallet balance may not fall below zero — if the Partner spent the Points before the reversal, the adjustment covers only the Points remaining in the Wallet.

  7. To the extent that the reversal could not be carried out due to a lack of Points in the Wallet: a) in the cases under paragraph 5(c) and (d) — the missing part is subject solely to set-off against Commissions accrued to the Partner in the future. The Organiser has no claim for payment in money in this respect; b) in the cases under paragraph 5(a) and (b) — the Organiser has a claim for payment of the equivalent of the missing Points, converted at the ratio of 1 Point = 1 PLN, payable within 14 days of demand. The Organiser may instead effect a set-off in accordance with point a).

  8. Before reversing credited Commission on the grounds set out in paragraph 5(a) and (b), the Organiser informs the Partner of the basis and allows them to submit explanations within 7 days, unless delay would risk further depletion of the Organiser's assets.

  9. The Commission history is retained in full. A reversed entry remains visible in the Panel together with information on when the Commission was accrued, when it was credited and when it was reversed.

§ 9. Points

  1. 1 Point corresponds to the value of 1 PLN net. The conversion factor is fixed.

  2. Points are not money. Points are not subject to payout — neither by transfer, nor in cash, nor in any other form. Points are not a payment instrument, electronic money or a gift voucher, and may not be used outside the Platform.

  3. Points are not transferable or assignable to another account, another person or another entity. They are not inheritable separately from the client account.

  4. Points do not expire. Commission credited to the Wallet remains in it indefinitely, until used.

  5. Scope of use of Points. On the date these Terms enter into force, Points may be used to pay solely for container application plans. Points may not be used to pay for hosting services or for domain registrations and renewals.

  6. The current scope of services that may be paid for with Points is indicated each time in the Panel. The Organiser may extend that scope at any time, without amending these Terms; narrowing the scope below that indicated in paragraph 5 requires an amendment of the Terms under the procedure of § 20.

  7. The Wallet, including Wallet top-ups with money, their invoicing and refund, is governed by the rules laid down by the Organiser for the Wallet on the Platform. These Terms do not regulate Wallet top-ups and do not change the rules concerning Points acquired for consideration.

  8. Points obtained as Commission are issued, not sold — the Partner pays no price for them. They constitute an entitlement to reduce amounts due for the Organiser's future services.

  9. Points credited to the Wallet remain in it also after the Partner is suspended and after participation in the Programme ends, subject to § 8(5)–(7).

§ 10. The Partner's Tax Settlements

  1. The Organiser is not a remitter of the Partner's income tax and does not withhold advance payments towards that tax.

  2. The tax settlement connected with obtaining and using Points rests with the Partner, in accordance with the provisions applicable to their status — consumer, person conducting unregistered business activity (działalność nierejestrowana under Prawo przedsiębiorców) or entrepreneur. This also applies to any obligation to issue an invoice and to settle goods and services tax.

  3. If the law imposes an information obligation on the Organiser towards a tax authority or towards the Partner, the Organiser will perform that obligation. For this purpose it may request from the Partner the data necessary to perform it, and the Partner is obliged to provide them.

  4. The Organiser does not provide Partners with tax advice. The value of Points for tax purposes, where the law requires it to be determined, is 1 PLN per 1 Point.

§ 11. The Partner's Obligations and Prohibited Practices

  1. The Partner undertakes to conduct promotional activity fairly, in accordance with the law and good practice, and in a manner that does not mislead recipients as to their relationship with the Organiser.

  2. The Partner is obliged to disclose to recipients the commercial nature of any message in which they use the Referral Link, in the manner required by the provisions on counteracting unfair market practices.

  3. The following in particular are prohibited: a) referring oneself, including through an account set up in another person's name, in the name of a family member, of a related entity or of an entity acting for the Partner, b) setting up multiple client accounts in order to obtain Commission, c) sending unsolicited bulk correspondence (spam) — by e-mail, SMS, messaging apps, in comments or otherwise, d) running paid advertising on the designations "Aderlo", "Aderlo Cloud" and on similar designations, including misspellings (brand bidding), as well as registering domains containing those designations, e) impersonating the Organiser, suggesting that the Partner is its employee, representative, branch or authorised distributor, and using its marks in a manner suggesting such a connection, f) making, on the Organiser's behalf, statements and promises as to service parameters, prices, availability, refunds or contractual terms that do not follow from the Organiser's offer and documents, g) so-called cookie stuffing, hidden frames, hidden redirects, forced clicks and any other techniques causing a cookie to be stored without a deliberate action of the visitor, h) using the Referral Link on coupon, discount and cashback sites and in browser extensions intercepting traffic on its way to an order, i) publishing, in connection with the Programme, content that is unlawful, infringes personal rights, is discriminatory, offensive or damaging to the Organiser's reputation, j) taking action aimed at circumventing the rules of the Programme, including the first-click rule and the one-off nature of the 50% rate.

  4. The prohibition in paragraph 3(h) follows from the design of the Programme: Commission is due to the person who brought the Organiser's services to someone's attention, not to the person who intercepted a visitor already decided on a purchase.

  5. Protection of personal data on the Partner's side. If the Partner directs a promotional message to identified recipients, the Partner is an independent controller of their personal data and is obliged to have their own basis for processing and the consents required by law. It is prohibited to direct messages to address databases that have been purchased, obtained without a legal basis or collected for another purpose. The Organiser does not entrust the Partner with the processing of any personal data.

  6. The Partner is liable towards the Organiser for damage arising from a breach of paragraphs 3 and 5, including administrative fines and third-party claims directed at the Organiser that result from the Partner's actions.

  7. A breach of this section constitutes grounds for suspending the Partner in accordance with § 13.

§ 12. What the Programme Does Not Include

  1. For the avoidance of doubt, the Organiser states that under the Programme it does not provide: a) payout of Commission in money or exchange of Points for money, b) the ability to pay with Points for services other than those indicated in § 9(5)–(6), c) statistics on clicks, impressions, conversion rate or other traffic data — the Organiser does not count clicks; the Panel presents the number of Referred Clients and the Commissions accrued and credited, and does not present traffic data, d) advertising materials, banners, graphic creatives or ready-made content, e) an account manager dedicated to the Partner, f) partner tiers, thresholds, volume bonuses or other benefits dependent on scale, g) multi-level commission — the Partner obtains no Commission for the participation in the Programme of persons they have recruited, h) discount codes or other benefits for the Referred Client, i) sub-accounts or sharing of the partner account.

  2. The Organiser does not guarantee any particular level of interest in the services, number of Attribution Bindings or amount of Commission.

§ 13. Suspension of the Partner

  1. The Organiser may suspend a Partner in the Programme. Suspension requires a reason to be stated; the reason is recorded in the system.

  2. The grounds for suspension are: a) breach of § 11, b) a reasonable suspicion of acting in order to obtain Commission that is not due, in particular the discovery of a coincidence between the IP address or billing data of a Referred Client and the Partner's data, c) breach of the Main Terms of Service resulting in suspension or termination of the hosting services agreement, d) a justified abuse report originating from a third party or a public authority, e) providing untrue data upon joining.

  3. The effects of suspension are immediate: a) the Code ceases to bind new Attribution Bindings — registration from a suspended Partner's Referral Link proceeds without Attribution Binding, b) all pending Commissions are reversed, c) Points already credited remain in the Wallet, since they were acquired under the Terms in the wording applicable at the time of their acquisition; the reservation in § 8(5) applies.

  4. Attribution Bindings made before suspension remain in force — they may not be deleted or transferred (§ 6(5)).

  5. The Organiser informs the Partner of the suspension by electronic means, to the e-mail address linked to the account, stating the reason.

  6. Appeal. The Partner may lodge an appeal to cloud@aderlo.cloud within 14 days of receiving notice of the suspension. The Organiser examines the appeal within 14 days of its receipt and informs the Partner of the decision by electronic means.

  7. Suspension is open-ended until it is lifted. The Organiser lifts the suspension if the reason has ceased or the appeal has been upheld.

  8. After the suspension is lifted: a) the Code again binds new Attribution Bindings, b) Attribution Bindings made before the suspension again generate Commission — from invoices issued after the date the suspension was lifted, c) Commissions reversed in connection with the suspension do not revive; however, if the appeal was upheld and the suspension proved unjustified, the Organiser restores the Commissions reversed on its basis.

  9. If the reason for suspension is gross or persists, the Organiser may terminate the Partner's participation in the Programme with immediate effect, with the effects set out in § 14(4).

§ 14. Termination of Participation

  1. The Partner may withdraw from participation in the Programme at any time, without stating a reason, by making a statement in the Panel or to cloud@aderlo.cloud. The withdrawal takes effect upon its delivery to the Organiser.

  2. The Organiser may terminate participation subject to a 14-day notice period, for important reasons, in particular in the event of the Programme being discontinued. With immediate effect — solely in the case referred to in § 13(9).

  3. Effects of termination of participation at the Partner's request or upon notice by the Organiser: a) the Code ceases to bind new Attribution Bindings, b) Commissions accrued before participation ended mature and are credited to the Wallet under § 8 — withdrawal does not cause them to be reversed, c) invoices issued to Referred Clients after participation has ended do not generate Commission, d) Points credited to the Wallet remain in it and may be used under § 9, e) Attribution Bindings remain in force and are not subject to deletion.

  4. In the event of termination of participation with immediate effect under § 13(9), the effects of suspension set out in § 13(3) apply, including the reversal of pending Commissions.

  5. Discontinuation of the Programme by the Organiser does not deprive the Partner of Points credited to the Wallet or of Commissions accrued before the date of discontinuation.

  6. Termination of the hosting services agreement and deletion of the client account cause participation in the Programme to end. The Partner should use their Points before the account is deleted.

§ 15. Withdrawal from the Agreement (Consumer and PNPK)

  1. A Partner who is a Consumer or a PNPK may withdraw from the agreement on participation in the Programme within 14 days of its conclusion, without stating a reason and without incurring costs. The Organiser grants this right regardless of whether it follows from the provisions on consumer rights.

  2. The withdrawal statement may be made by electronic means to cloud@aderlo.cloud or in writing to the Organiser's correspondence address. The Organiser promptly confirms its receipt on a durable medium.

  3. By joining the Programme, a Partner who is a Consumer or a PNPK requests that performance begin before the withdrawal period expires — the Code and the Referral Link are made available promptly after joining. Participation is free of charge for the Partner, and therefore withdrawal does not involve any obligation for them to pay for performance rendered up to the moment of withdrawal.

  4. Effects of withdrawal: a) participation ends; § 14(3) applies, b) Commissions accrued before withdrawal are not forfeited — they mature and are credited under § 8, because they relate to Attribution Bindings made during participation, and those Attribution Bindings are irreversible, c) Points credited to the Wallet remain in it.

  5. The provisions of paragraph 4(b) and (c) constitute a departure, in the Partner's favour, from the effect of returning performance, and take precedence over the general rule.

§ 16. Personal Data

  1. The controller of Partners' personal data is the Organiser. The rules of processing are set out in the Privacy Policy available on the Platform; this section describes only what is specific to the Programme.

  2. Under the Programme, the Organiser processes: the Partner's client account data, the Code, the IP address recorded at the moment of acceptance of the Terms and at the moment of Attribution Binding, the date and time of those events, the version and language of the accepted Terms, and the Commission history.

  3. Legal bases for processing: performance of the participation agreement (art. 6(1)(b) GDPR); the Organiser's legitimate interest consisting in demonstrating the content and the fact of acceptance of the Terms, counteracting abuse, and establishing and pursuing claims (art. 6(1)(f) GDPR); performance of legal obligations, including tax and accounting obligations (art. 6(1)(c) GDPR).

  4. Retention periods: participation data and Commission history — for the duration of participation and until the limitation period for the parties' claims expires; evidence of acceptance of the Terms, including the IP address — for the same period; data covered by a tax or accounting obligation — for 5 tax years.

  5. What the Partner sees. The Partner has no access to the personal data of Referred Clients. In the Panel they see solely: a) a masked e-mail address in the form a••••@example.com, computed once at the moment of Attribution Binding, b) the registration date of the Referred Client, c) the amount of Commissions accrued from that Attribution Binding. The Partner does not see the full e-mail address, the name and surname, the business name, the billing data, the invoice numbers or the subject matter of the Referred Client's orders.

  6. The aderlo_ref cookie is necessary to perform the service requested by the visitor who clicked the Referral Link, and for that reason it is not subject to the consent referred to in the provisions on electronic communications (Prawo komunikacji elektronicznej). The cookie does not serve analytics, profiling or advertising effectiveness measurement.

  7. Right to erasure. Attribution Binding is technically indelible (§ 6(5)). A request for erasure of data is performed by anonymising the data linked to the Attribution Binding, to the extent that their retention is not necessary for the establishment, pursuit or defence of claims or for the performance of a legal obligation. The mere fact of the Attribution Binding, stripped of identifying data, remains in the system as an element of the settlement history.

  8. A Partner acting as an independent controller of the data of the recipients of their promotional message performs the information obligations towards them on their own account (§ 11(5)).

§ 17. Complaints

  1. Complaints concerning the Programme, in particular the accrual, amount, reversal or absence of Commission, may be submitted by the Partner: a) by electronic means to cloud@aderlo.cloud, b) in writing to: Aderlo PSA, ul. Żwirki i Wigury 25, 32-600 Oświęcim.

  2. A complaint should contain: data identifying the Partner or their Code, a description of the event that is the subject of the complaint together with an indication of the Attribution Binding or the Commission concerned, and the expected resolution.

  3. The Organiser examines the complaint within 14 calendar days of its receipt and informs the Partner of the decision by electronic means.

  4. Failure by the Organiser to respond within the period indicated in paragraph 3 shall be deemed acceptance of the complaint as justified — with respect to Partners who are Consumers or PNPKs.

  5. An appeal against suspension is examined under the procedure of § 13(6).

§ 18. Out-of-Court Complaint Handling and Redress

  1. A Partner who is a Consumer may use out-of-court complaint handling and redress mechanisms, in particular: a) applying to the permanent consumer arbitration court at the Trade Inspection (Inspekcja Handlowa) for resolution of the dispute, b) applying to the voivodeship inspector of the Trade Inspection to initiate mediation proceedings, c) using the free assistance of the district (municipal) consumer ombudsman or of a social organisation whose statutory tasks include consumer protection.

  2. Information on out-of-court complaint handling is available on the website of the Office of Competition and Consumer Protection: https://www.uokik.gov.pl.

  3. Use of out-of-court complaint handling mechanisms is voluntary.

§ 19. Provisions Concerning Partners Who Are Not Consumers

  1. This section applies solely to Partners who are neither Consumers nor PNPKs.

  2. The Organiser's total liability in damages towards such a Partner in connection with participation in the Programme is limited to the value of the Commissions credited to that Partner in the 12 months preceding the event causing the damage, converted at the ratio of 1 Point = 1 PLN.

  3. The Organiser is not liable towards such a Partner for lost profits, including for Commissions that might have arisen had the event giving rise to liability not occurred.

  4. Disputes between the Organiser and such a Partner shall be resolved by the court having jurisdiction over the Organiser's registered office.

  5. The limitations provided for in paragraphs 2–4 do not apply to Partners who are Consumers or PNPKs.

§ 20. Amendments to the Terms

  1. The Organiser may amend these Terms for important reasons, in particular in the event of: a change in the law affecting the content of the Terms, a change in the scope or conditions of the Programme, a change in Commission rates, the need to adapt the Terms to decisions of authorities or courts, or a material technical change on the Organiser's side.

  2. The Terms are versioned. Each version has a number, an effective date and a retained history of changes.

  3. The Organiser informs Partners of an amendment by electronic means, to the e-mail address linked to the account, at least 14 days in advance of the date the amendment enters into force. The notification contains a summary of the changes and the date they enter into force.

  4. After the amendment enters into force, the Partner is obliged to accept the new version of the Terms in the Panel. Until acceptance, the Referral Link is hidden and the Partner may not acquire new Referred Clients.

  5. A lack of acceptance does not suspend the accrual of Commission from Attribution Bindings made earlier. Those Commissions are accrued, mature and are credited under the existing rules, at the rates fixed in accordance with § 7(10). The Organiser does not deprive the Partner of earnings by reason of an amendment made by the Organiser itself.

  6. A lack of acceptance of the new version does not automatically terminate participation. A Partner who does not accept the amendment may withdraw from participation under § 14(1); Points credited to the Wallet remain in it regardless of acceptance.

  7. Each acceptance — the first and every subsequent one — is recorded separately, together with the version of the Terms, the language, the date, the time and the IP address.

  8. An amendment of the Terms does not affect Commissions accrued before the date it enters into force or Points already credited.

§ 21. Final Provisions

  1. In matters not regulated by these Terms, the Main Terms of Service, the Privacy Policy and the generally applicable provisions of Polish law apply.

  2. The participation agreement is governed by Polish law. The choice of Polish law does not deprive a Partner who is a Consumer of the protection afforded to them by provisions that cannot be excluded by agreement, applicable in the country of their habitual residence.

  3. These Terms are published in a Polish and an English version. In the event of a discrepancy, the Polish version prevails. The language of correspondence is Polish or English.

  4. If any provision of these Terms proves invalid or ineffective, the remaining provisions remain in force.

  5. The Organiser may discontinue the Programme at any time, subject to the procedure and effects set out in § 14(2) and (5).

  6. These Terms are effective from 1 August 2026.

ADERLO PROSTA SPÓŁKA AKCYJNA ul. Nowogrodzka 50/54 lok. 515, 00-695 Warszawa KRS: 0000955282 · NIP: 5492466214 · REGON: 521268860